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Common questions
How quickly can I get started?
Under 5 minutes. Sign up, connect your sources, load your catalog, and go live.
What can the AI agent actually do during a stream?
It tags the product on screen, triggers checkout links and CTAs at the right moment, answers viewer questions, and hands off to a human the moment something needs one — all within limits you set.
Is there a free trial?
Yes — all plans include a free 14-day trial. No credit card required to start.
Which streaming platforms are supported?
YouTube, Twitch, TikTok, Instagram, Facebook, LinkedIn, and 10+ more simultaneously.
Do you offer enterprise SLAs?
Yes — enterprise plans include 99.99% uptime SLA and a dedicated account manager.
Can I use my own AI model?
Enterprise plans support bringing your own model via our API. Our default agent runs on Anthropic's Claude.
What languages does the AI agent support?
English and Hindi natively, with 40+ languages available via translation mode.