Privacy Policy

1. Introduction

RunAsh AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered live streaming platform and related services (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, username)
• Profile information and preferences
• Payment information (processed by third-party payment processors)
• Communications with us (support tickets, feedback)
• Content you create or upload (stream metadata, custom backgrounds)

2.2 Information We Collect Automatically

• Usage data (features used, time spent, interactions)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors encountered)
• Analytics data (performance metrics, user behavior patterns)

2.3 Video and Audio Data

We process video and audio streams in real-time to provide AI enhancement features. This data is processed temporarily and is not stored permanently unless you explicitly choose to record your streams.

3. How We Use Your Information

• Provide and maintain our Service
• Process AI enhancements for your streams
• Improve our algorithms and features
• Communicate with you about your account and our services
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send you marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing
• Streaming Platforms: Data necessary to stream to connected platforms

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Data: Until you delete your account
• Usage Data: Up to 2 years for analytics purposes
• Video Processing Data: Processed in real-time and not stored
• Support Communications: Up to 3 years

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: