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Minor service degradation
WebRTC Singapore region experiencing elevated latency. All other services normal.
08:00:33 am
IST · live
99.94%
30-day uptime
277ms
Avg latency
20
Services monitored
1
Active incidents
Active incidents
Elevated WebRTC latency — Singapore region
inc-004 · Started 2025-05-24 09:14 IST
Investigating
▾
09:14 IST
We are investigating elevated latency reports for WebRTC sessions originating in the Singapore region. RTMP is unaffected.
09:22 IST
Root cause identified: upstream network congestion on a single BGP peer. Rerouting traffic to secondary path.
Core Platform
AI Chat (RunAshChat)
Operational
261ms
Commerce Agent
Operational
313ms
Anthropic API Proxy
Operational
420ms
Authentication
Operational
91ms
Live Streaming
RTMP Ingest (Mumbai)
Operational
19ms
RTMP Ingest (Singapore)
Operational
21ms
WebRTC Gateway
Degraded
848ms
Multi-platform Broadcast
Operational
351ms
AI Models
Text-to-Video (SVD-XT)
Operational
4.5s
Speech Recognition (ASR)
Operational
171ms
Real-time Translation
Operational
97ms
Content Moderation
Operational
63ms
Commerce & Payments
Stripe Integration
Operational
206ms
Razorpay Integration
Operational
194ms
Catalog Sync
Operational
320ms
Overlay Engine
Operational
44ms
Infrastructure
CDN (Global)
Operational
12ms
Database (Primary)
Operational
4ms
Queue (Kafka)
Operational
8ms
Object Storage
Operational
37ms
90-day uptime history
AI Chat (RunAshChat)
99.97%
90 days ago
Today
Commerce Agent
99.94%
90 days ago
Today
Anthropic API Proxy
99.91%
90 days ago
Today
Authentication
100.00%
90 days ago
Today
RTMP Ingest (Mumbai)
99.99%
90 days ago
Today
RTMP Ingest (Singapore)
99.99%
90 days ago
Today
WebRTC Gateway
99.20%
90 days ago
Today
Multi-platform Broadcast
99.88%
90 days ago
Today
Text-to-Video (SVD-XT)
99.60%
90 days ago
Today
Speech Recognition (ASR)
99.82%
90 days ago
Today
Real-time Translation
99.95%
90 days ago
Today
Content Moderation
99.98%
90 days ago
Today
Stripe Integration
100.00%
90 days ago
Today
Razorpay Integration
99.92%
90 days ago
Today
Catalog Sync
99.87%
90 days ago
Today
Overlay Engine
100.00%
90 days ago
Today
CDN (Global)
99.99%
90 days ago
Today
Database (Primary)
100.00%
90 days ago
Today
Queue (Kafka)
99.97%
90 days ago
Today
Object Storage
100.00%
90 days ago
Today
Past incidents
Anthropic API intermittent timeouts — resolved
inc-003 · 2025-05-21 14:30 IST · Resolved in 48 minutes
Resolved
▾
14:30 IST
Monitoring detected increased error rates on /api/chat. Investigating.
14:44 IST
Confirmed upstream Anthropic API intermittent 503 responses. Fallback retry logic engaged.
15:18 IST
Anthropic confirmed resolution on their end. All requests now completing normally. Monitoring continues.
Scheduled maintenance — database migration
inc-002 · 2025-05-18 02:00 IST · Resolved in 2h 12m
Resolved
▾
02:00 IST
Scheduled maintenance window begins. Read-only mode active. Streams unaffected.
04:12 IST
Migration complete. All writes restored. Performance improvements live.
Operational
Degraded performance
Service outage